Privacy Policy

We’re committed to safeguarding your personal data with transparent and strong privacy practices

Deletion request procedure for Paylo users

1. Data Collection


Paylo places great importance on the confidentiality of your information. We collect different types of data to provide you with our services:

  • Identity information: Name, surname, address, telephone number, email.

  • Property information: Property addresses, descriptions, rental documents (leases, condition reports).

  • Financial information: Payment history, receipts (we do not store credit card numbers, these are managed by our secure payment providers).

2. Use of Data


The data collected is used for the following purposes:

  • Service provision: Account management, payment processing, document generation.

  • Improvement: Analyzing usage to optimize the application.

  • Communication: Sending notifications, payment alerts or important information about the service.

3. Data Sharing

We never sell your personal data. It may be shared with trusted third parties only strictly for the purpose of providing the service.

  • Payment providers for transaction validation.

  • Data hosting providers for secure storage.

  • Legal authorities if required by law.


4. Data Security


We implement robust technical and organizational security measures to protect your data against unauthorized access, loss or alteration (SSL encryption, firewalls, strict access controls).


5. Your Rights


In accordance with data protection regulations (including GDPR and applicable local laws), you have the following rights:

  • Right of access and rectification of your data.

  • Right to erasure (right to be forgotten).

  • Right to restriction of processing.

  • Right to data portability.

You can exercise these rights directly from your account area or by contacting us.

6. Cookies and Trackers


Our app and website use cookies to improve your experience, remember your preferences, and analyze traffic. You can configure your browser to refuse cookies, although this may limit some functionality.



Contact


For any questions regarding our privacy policy or to exercise your rights over your data, you can contact us:

Email: contact@paylo.ci
Address: Grand Bassam, Mokeyville 623


Start Managing Rent the Smart Way

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Start Managing Rent the Smart Way

Join landlords and tenants using PAYLO to simplify rent payments, track transactions, and stay organized — all in one platform.

Mobail phone with hand

Start Managing Rent the Smart Way

Join landlords and tenants using PAYLO to simplify rent payments, track transactions, and stay organized — all in one platform.

Mobail phone with hand
icon
icon
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